Shipping and Delivery Policy for Hare Krishna Movement Charitable Foundation Andhra Pradesh
1. Introduction
The Hare Krishna Movement Charitable Foundation Andhra Pradesh (HKMCF-AP) is committed to ensuring that any physical products ordered through our website are delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping, delivery, and handling of products purchased from our website.
2. Scope of Policy
This policy applies to all physical products available for purchase or received as part of a donation through our website, including but not limited to books, souvenirs, and other religious or charitable items.
3. Order Processing
- Order Confirmation: Once you place an order on our website, you will receive an order confirmation via email. This confirmation will include details of your purchase, including the items ordered, shipping address, and expected delivery timeframe.
- Processing Time: Orders are typically processed within 2-3 business days after the order is placed. Please note that processing times may be longer during peak periods or for special campaigns.
4. Shipping and Delivery
- Shipping Methods: We offer various shipping options, including standard and expedited shipping, depending on your location and the nature of the product. The available shipping methods and associated costs will be displayed at checkout.
- Delivery Timeframe: The delivery timeframe depends on the shipping method selected and your location. Standard shipping typically takes 7-10 business days, while expedited shipping may take 3-5 business days. Please note that these timeframes are estimates and may vary due to unforeseen circumstances, such as delays by the carrier or customs processing.
- Shipping Charges: Shipping charges are calculated based on the weight of the products, the shipping method selected, and the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
- International Shipping: We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
5. Order Tracking
- Tracking Information: Once your order is shipped, you will receive an email with tracking information so you can monitor the delivery status of your package.
- Tracking Delays: In some cases, tracking information may not be immediately available or updated. Please allow 24-48 hours for the tracking status to be updated by the carrier.
6. Delivery Issues
- Undeliverable Packages: If a package is returned to us due to an incorrect or incomplete shipping address provided by you, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at +91 96764 66472. We will work with the carrier to investigate the issue and, if necessary, send a replacement or issue a refund.
7. Changes to Shipping and Delivery Policy
HKMCF-AP reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Any changes will be effective immediately upon being posted on our website. Your continued use of the website following any changes constitutes your acceptance of the revised policy.
8. Contact Information
If you have any questions or concerns about this Shipping and Delivery Policy, or if you need assistance with your order, please contact us at:
Hare Krishna Movement Charitable Foundation Andhra Pradesh
Phone: +91 96764 66472
